Exchange Communications Voice Solutions – Telephone Lines (*WLR3)

Exchange Communications operates one of the UK’s most extensive switched voice networks. Based on a strategic partnership with BT wholesale (utilising WLR3 system. The very latest BT system giving us complete control. and THUS,
Exchange Communications’s services combine competitive tariffs with deidcated customer service capabilities and a broad range of products and services designed to meet specific business needs and challenges. Exchange Communications is a single source of contact for all telecommunications requirements including Calls, Line Rental, Non Geographic Services and Premium Rate Services.

Product Overview

Exchange Communications was one of the first companies in the UK to introduce Wholesale Line Rental to its customers. While, Only recently Exchange Communications became the first WLR3 Line providers in Scotland and the company’s portfolio now inlcludes the following:-

• Analogue Line Rental: Exchange Communications provides two options – Single lines (for Fax, Modems, Individual Handsets, Broadband, Redcare Alarm, or even broadband) and Analogue multi-lines (for multiple lines using the same telephone number)
• ISDN2 Line Rental: This provides customers with two 64Kbps Channels via a Single Line, customers can make two concurrent calls at the same time
• ISDN30 Line Rental: This provides customers with up to thirty 64kpbbs delivered via single 2Mbps interface. Utilising Direct Dialing Inwards (DDI) faciltities, unique telephone numbers can also be provided for individual PBX extension users, allows customers to make 8-30 concurrent calls at the same time dependant on the number of ISDN30 Channels

Key features & benefits:

• Installation and ongoing support of new lines is also supported
• Transfer of service from existing provider to BT Wholesale can be completed in just ten working days
• Comprehensive range of select services (such as Call Divert and Call Barring) is available
• All industry standards are supported including: - Analogue Single and Multi Lines - ISDN2: Digital Standard and Digital System - ISDN30: ISDN30e, Q931 and Dass2
• Compatible with all Telephony Systems supplied by Exchange Communications including those from Avaya, Cisco, Mitel, Siemens, Panasonic and many more

Typical Implementations

Thousands of organisations already make savings on call charges using Exchange Communication’s Business Telephone services. Exchange Communication’s Line Rental service is ideal for any organisation wishing to extend these savings, and improve administration, by receiving one fully amalgamated and itemised, monthly bill covering line rental and call charges. The service is available for both existing Exchange Communication Business Telephony customers and new clients. It is also applicable for companies wishing to install new lines or companies wishing to move offices, we can cater for all requirements please contact managedservices@exchangecommunications.co.uk
or 0800 008 7400.

Return on Investment

Exchange Communication’s Line Rental service has been introduced specifically to provide customers with a robust, cost-effective telephony solution. Compared with BT, significant saving can be achieved.

There is no charge for transferring lines from your existing provider to Exchange Communications. The single monthly bill covering both Line rental and call charges assist with cost control and management.

Why Exchange?

Working in a unique partnership with BT Wholesale and THUS, Exchange Communications is able to provide high quality Line Rental services at extremely competitive rates. The services are seamless to transfer and easy to expand and simple to manage:

• One single point of contact for both calls and line rental queries
• Savings on both line rental and call charges, delivered via a single itemised monthly invoice, invoice can be sent via post, e-mail or CD
• One number for all customer service enquiries
• Free phone number for Servicedesk in order to manage all line faults

Select Services

Maintenance Options

Send your latest Bill/invoicing by E-mail to managedservices@exchangecommunications.co.uk for a free no-obligation review of your current costs and see how much you can save or call 0800 008 7400 today.

Exchange offer many other products such as DSL (ADSL & SDSL) and Data Circuits (Leased Line, Ethernet Circuit, and MPLS), call now for a no-obligation quote.

Kind regards,