Archive of: May, 2016

  • Telecommunications - at the heart of every business

    Exchange Communications were the existing supplier for Experian UK, when they went to global tender to supply and support a telephony solution for their worldwide requirements, which we successfully won.

  • On-hold music - is your business getting it right or wrong

    For businesses on-hold music can either be a positive or negative experience for customers, depending on the chosen type of music.

    Most customers don’t want to listen to loud, tinny music but good on-hold music can be valuable to businesses.