Archive of: May, 2017

  • Enhancing your customer service delivery

    Transform the way you do business

    If you are looking to accelerate growth, transform the way you do business and create a seamless experience for your customers and employees regardless of their location or, device then you need a robust telephone system.

  • Race for Life - Glasgow 5K Event

    Well done to Exchange Communciations Fiona Campbell and Audrey McGarry who completed the Glasgow 5k Race for Life event on Sunday 21st May, raising money for such a worthy cause.

  • Breedon Aggregates - An Exchange Communication Case Study #problemsolved

    The Customer

    Breedon Aggregates is the one of largest independent aggregates businesses in the UK. They employ more than 1,000 employees and operate 25 quarries, 15 asphalt plants, 32 ready-mixed concrete plants and two concrete block plants, primarily supplying the north, west and east of Scotland.

  • The importance of telephone communication in business

    The evolving world of technology

    In a world where mobility, apps, social and cloud are increasingly becoming the preferred way to do business, many companies are forgetting how important the traditional telephone is when communicating with customers.