Exchange Communications have been awarded with the Avaya Diamond status in the new Avaya Edge Partner Programme – Avaya’s highest level of partner accreditation.
The new Avaya Diamond status reflects Exchange Communications customer service excellence across Contact Centre, Networking, Small/Medium Business, Unified Communications and Video solutions.
To achieve Diamond status the company has consistently met stringent requirements for customer satisfaction and has a proven track record in delivering complex projects to a high degree of competency not just in the UK but across the globe.
Philip Hesketh - Avaya Channel Sales Director for the UK said:
“We are proud of the partnership we have with Exchange Communications, their promotion to Diamond status in the Avaya Egde partner program is testament to the value Exchange bring to customer interactions.
They are a trusted partner, have a deep understanding of the Avaya portfolio and well positioned to take customers on their digital transformation journey.”
Tom Sime - Exchange Communications Managing Director said:
“I’m absolutely delighted that we have been awarded Diamond Status in the Avaya Edge partner program. Exchange Communications have built a renowned reputation for delivering customer excellence and our customers are at the heart of our business.
Avaya’s market leading technology has ensured that we continue to remain at the forefront and a leading player within our industry.
This award is thanks to the hard work and commitment from everyone in the company who continually deliver the service our customers have come to expect of Exchange.”