Avaya Aura Communication Manager 

Avaya Aura Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Unified Communications solutions to enterprises large and small. It delivers rich voice and video capabilities and provides for a resilient, distributed network of gateways and analog, digital and IP-based communication devices. In addition, Avaya Aura Communication Manager boasts robust PBX features, high reliability and scalability, and multi-protocol support. It includes advanced mobility features, built-in conference calling and contact center applications, and E911 capabilities. Communication Manager effectively scales from less than 100 users to as many as 36,000 users on a single system and to more than one million users on a single network. Operator at phone desk

Avaya’s flagship IP telephony, voice and video software, introduces a feature server option that connects directly to Session Manager from the application cloud, enabling SIP endpoints to register directly to Session Manager and access telephony features on demand.

Because it uses open-standards architecture, software and communications devices from other manufacturers & developers can easily be integrated to create a bespoke solution to meet exact customer requirements.

Communication Manager also provides the capability for many enterprises to flatten, consolidate and extend their enterprise communications networks, resulting in reduced Total Cost of Ownership (TCO), improved customer service and greater competitiveness.

 Avaya Aura™ Communication Manager Features & Benefits 

  • A strong communications platform for solving business problems today, while preparing for new technologies. 
  • A multi-layered approach towards high availability, survivability and resiliency provides automatic recovery from system, hardware and network failures. 
  • Strong interoperability with 3rd party software and hardware because of open standards support. 
  • Secure IP Telephony infrastructure plus simple security management to conform to the customer’s security requirements. 
  • Total Cost of Ownership reduction due to ability to flatten, consolidate and extend communications networks using dial plan support of up to 13 digit extensions and other key capacity improvements. 
  • Consistent operations by preserving the same dial plan across the enterprise whether the system operates in normal operation or survivable remote operation. 
  • Interoffice mobility is enhanced as users can log into telephones at multiple locations and download their personal extension profile (to phones of the same type), including features, button layout, and personal features when Communication Manager-based systems are networked using QSIG.
  • One-number accessibility delivered by bridging calls that come to an office extension to any digital cellular telephone.

Avaya Communications Manager

Download the Avaya Aura Communication Manager brochure.

Understand how Communication Manager can vastly improve your business communication needs by watching the Avaya Aura Communication Manager video


For a demo of Communication Manager call us now on 0800 008 7600 or fill in our enquiry form.