Managed Services
Exchange Communications is committed to the highest levels of quality, service and support. Our focus is clear: to provide customers with the most efficient and effective solutions in voice and data network telephony.
For a single source of support for your communications needs, then Exchange Communications can provide a unique Managed service that combines all your data & voice onto one fixed contract cost. This is ideal for growing companies spread over multiple sites, managing business costs, improving efficiencies and allowing a better return on investment.
Exchange Communications not only provide a Managed Services tailored to your needs and budget, but it also helps you to achieve you business objectives.
Some of the benefits customers can realise from an Exchange Managed Service are:
- The ability to focus on core business activities and the achievement of business goals.
- Reduced ‘down time’ as a result of proactive monitoring and improved service levels.
- Immediate savings on communication costs.
- Consolidating all data & voice products into one fixed monthly bill.
- Seamless and transparent changeover from BT – staying on the same Tier 1 network, but at a reduced cost.
- One escalation procedure.
- Reduced capital and overhead costs.
- Reduced training and HR overheads.
- Rapid deployment of new technologies.
- Keeping your data and systems secure.
- 24/7 - 365 days per year direct access to technical expertise available.
- Shared risks and responsibility.
- Improved capacity planning through constant proactive analysis.
Exchange Communications enables businesses to deliver first class solutions by providing a full range of managed services:
- SIP Direct (IP Direct Connect, free calls between sites, lower cost calls, DDI, CLI as standard – all over existing IP network).
- Bespoke call rates to save money over your existing provider.
- Voice & data circuits.
- Private circuits
- Virtual numbers (geographical Independence).
- High Speed Broadband (ADSL Max & SDSL – speeds up to 8meg)
We have many more products available, please enquire by calling 0800 008 7600 or email sales@exchangecommunications.co.uk