With our Managed Services option, you have a single source of support for all your communication systems needs, combining all your data and voice products in one fixed contract cost. This is the ideal for growing companies spread over multiple sites, managing business costs, improving efficiencies and allowing a better return on investment.
With Exchange Communications reliable, responsive support in place, you are freed up to focus on core, key business activities.
We provide a full range of managed services including:
- SIP Direct (IP Direct Connect, free calls between sites, lower cost calls, DDI, CLI as standard – all over existing IP network).
- Bespoke call rates to save money over your existing provider.
- Voice and data circuits
- Private circuits.
- Virtual numbers (geographical independence).
- High speed broadband (ADSL Max and SDSL – speeds up to 8meg).
Our Managed Services bring many benefits to busy businesses including:
- Reduced system ‘downtime’ due to proactive monitoring and improved service levels.
- Immediate savings on communication costs.
- Consolidation of all data and voice products into one fixed monthly bill.
- Seamless changeover from BT – staying on the same Tier 1 network, but at a reduced cost.
- One escalation procedure.
- Reduced capital and overhead costs.
- Reduced training and HR overheads.
- Rapid deployment of new technologies.
- Secure data and systems.
- Availability of 24/7, 365 days a year direct access to technical expertise.
- Improved capacity planning through constant proactive analysis.