The Talkument personal voice documentation and collaboration solution allows knowledge workers throughout the organization to leverage call recordings in support of business documentation, dispute resolution, litigation defense, project management and other important business considerations. Talkument delivers a highly-affordable, easy-to-use and feature-rich call recording solution, its features and benefits include:

 Secure Call Recording Reviewing and Sharing: Patent-pending OAISYS Portable Voice Document (PVD™) tech nology provides a secure means of reviewing, sharing and adding notes to call recordings.

  • Intuitive, Easy-to-Navigate User Interface: Talkument’s intuitive user interface with call visualization displays all activity that occurred during a call and the Outlook©-style folder structure streamlines recording organization and retrieval.
  • Highlighting and Annotation Functionality: Ability to highlight and annotate select portions of a call recording streamlines sharing and collaboration.
  • Selective Call Recording: Only desired extensions are monitored, dispelling employee apprehension and adequately addressing any unique privacy protection concerns.
  • CTI Screen Pop:  Quickly and effectively tag calls in real time via pre-dertemined or manual tags to gain better insight into business goals and achievements
  • Flexible Connectivity Options: Connect via IP station side, trunk side, digital station side and VOX recording.
  • Microsoft .NET Framework: One-click installation and upgrade technology for faster, simpler deployment.
  • Unlimited User Licensing: An unlimited user license for Talkument is included with every OAISYS call recording system.