On-Hold Music & Messages
Promote important company information, reduce caller hang ups and psychologically reduce hold or transfer time with effective telephone audio marketing. We partner with PH Audio – Europe’s leading suppliers of audio for telephone systems – whose services include On-Hold Marketing, Auto Attendant (IVR) voicing, Night Service Voicing, Web Audio, Business Voicemail and narration services.
On-Hold Marketing
On-Hold Marketing (OHM) is a cost-effective marketing tool that enables businesses to promote products and services, raise brand awareness
and influence sales. OHM psychologically reduces hold/transfer time, so by keeping callers entertained with informative messages, they are less likely to hang up and call your competitors.
The on-hold production is divided into 8-12 prompts of marketing information (e.g. products, services, special offers and events). The production plays on a continuous loop to callers placed on hold or being transferred. Renewals and production changes are circulated via a Net 7 online distribution service. Simple, monthly subscription costs cover the rental of the media playback unit, installation, message production distribution and licensing, plus ongoing network maintenance.
Key service features of On Hold Marketing
- Voiceover artists from TV and radio
- Royalty-free exclusive music tracks
- Professional audio production and scriptwriting
- Equipment installation and technical back-up