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We believe that effective project management is essential for the smooth transition of technology within your organisation. That's why we offer all our customers a dedicated Project Manager to guide the installation from start to finish; ensuring the system that goes live on completion day meets all your business objectives.
Dealing with one person who is fully involved in your installation, is vital for simplifying lines of communication, and assuring a swift and smooth delivery. |
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We will see the project through from start to finish. A typical installation will include these key steps:
Initial project orientation meeting: We meet with you to identify the site, the configuration of the switch, feature plans, layout of equipment and feasibility, and a thorough inspection.
Demonstration: We carry out a presentation of the equipment and project plan to all involved.
Business needs examination: We will work with you to identify how you see the system working, and the customer service model you wish to provide. This is a key discussion, ensuring that we set up the system to best meet your needs.
Training schedules: We will agree a training and development schedule for your staff. Training will help maximise your investment and ensure staff are confident in using the new systems.
‘Go live’ day: We’ll be on-site with you when the system goes live. The Project Manager, Engineers and Trainers are there to support you closely as you start to use the new technology. Most initial training is accomplished on this day, depending on your requirements.
Evaluation and evolution: After installation, we will schedule a de-brief meeting, and also discuss the potential growth and development of the system and services. This meeting is held to make sure you’re fully satisfied and establish your requirements moving forward. |
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Contact us on 0870 085 5000 or email us if you have initial questions, or would like to arrange to meet with one of our Telecommunications Consultants. |
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