Hosted Phone Systems

In simple terms hosted telephony is an offsite system that sits in a data centre (known as the Cloud) rather than at your premises. Calls are made and received over an internet connection to the network. From there they are routed to the normal phone network and mobile devices. Companies manage the system through a web interface or mobile app.

Exchange Communications offers subscription services hosted in the cloud for high-performance video conferencing, voice over IP, unified communications, and remote collaboration. With each of these easy-to-use services, you eliminate capital investment and gain the ability to scale the services to meet your changing needs.

Why choose a hosted telephone system?

  • No capital outlay.
  • No on-going maintenance costs or upgrades.
  • Free upgrades and immediate implementation of new features.
  • Make changes, moves and additions instantly.
  • Free calls between your offices, free calls to local UK 01/02/03 numbers.
  • Great voice quality.
  • Save money.
  • Disaster Recovery as standard.

About Exchange Communications Hosted Phone Solutions

Exchange Communications have the fastest growing UK hosted telephony solution, with single or multi-site deployment; you only need to buy the handsets you require (depending on your chosen data connection they could even be free of charge). It can integrate with over 20 of the top CRM packages including Salesforce and can offer free calls to UK local 01/02/03 numbers, UK mobiles and free internal calls.

With in-built disaster recovery / business continuity and in-built fraud protection, it’s easy to understand why hosted phone systems have become a top choice for businesses in the UK today.

To find out more contact Exchange Communications today.

ACS Select - Delivered by BT Wholesale

What is ACS Select?

ACS Select is a unified communications and contact centre service delivered through the cloud, flexibly, resiliently and securely.

As your business grows, so does your need for more sophisticated and powerful communications – enabling teams to engage in more productive and efficient ways and elevating customer engagement to more satisfying levels.

Key benefits include:

  • A cloud-based delivery service offering unified communications and contact centre services.
  • Simplicity without compromise. A robust, multi-channel contact centre solution, fully integrated with the Avaya IP Office Platform.
  • Powerful team engagement, enterprise-grade scalability and resiliency.
  • A single system that improves how your communicate within your business and with your customers.

To find out more contact Exchange Communications today.

NFON Cloud Telephone System

What is the NFON Cloud Telephone System?

With the flexibility to precisely meet your particular needs, then easily grow when required – with virtually limitless capacity – the NFON Cloud Telephone System is always at the leading edge of technological advancements. Inherently flexible, it is the perfect solution for any sized organisation.

No-limits, low-cost communications that enhance productivity and position your business as a smart, agile operator. With the NFON Cloud Telephone System, you can be in the fast lane within days.

Make your workers more mobile

Without connectivity constraints, your people who are working remotely or on the move can be more productive, provide better customer service and collaborate with colleagues more efficiently.

Elevate your customers’ experiences

Customer service expectations continue to rise, making professional and effective communications an essential customer attraction and retention tool. Now you can be sure of delivering across multiple channels.

Enable better teamwork

Big or small or anywhere in between, your teams can always stay in touch seamlessly, no matter where each individual happens to be. Real-time collaboration has never been simpler.

Make your business future-proof

Smartphones, mobile apps and the cloud are replacing traditional business tools. With NFON, you can be sure of staying ahead of the ever-evolving technology curve.

To find out more contact Exchange Communications today.

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