The Customer
West Midlands Police is the territorial police force responsible for policing the metropolitan county of West Midlands in England, covering an area of 348 square miles with 2.93 million inhabitants, which includes the cities of Birmingham, Coventry, Wolverhampton and also the Black Country.
The Challenge
The police force had a requirement for improved connectivity to support operations and enhanced public service delivery.
Implementation
Exchange Communications delivered the first in-class 4G multi-operator mobile network coverage connectivity across the police headquarters.
West Midlands Police utilises the 4G connectivity to enhance its operations and public service delivery. This has included deploying 4G-enabled CCTV cameras, equipping officers with mobile devices for data input and communication, and leveraging 4G for various technological initiatives.
Key Results / Benefits
Exchange Communications successfully implemented the new connectivity which provides the following benefits.
- Faster & Stronger 4G dedicated mobile phone coverage with faster mobile data speeds.
- 4G Reliable wireless connectivity.
- Transform and support the efficiency of operations.
- Better call quality and internet speeds throughout the shopping centre.
- Enhances visitor experience.