Powering the Future of the UK Public Sector

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Driving Public Sector Transformation

At Exchange Communications, we don’t just support digital change, we lead it. Trusted across the UK, we have delivered some of the most impactful public sector transformations to date.

We understand the pressures: tighter budgets, rising demand, and the need for efficiency. Our smart, scalable solutions cut costs, streamline services, and elevate experiences.

• AI-powered cloud for secure, scalable operations
• Collaboration & contact centre tech for seamless public access
• Cybersecurity & managed services to guard against evolving threats

As a G-Cloud 14 Crown Commercial Service supplier, we deliver tailored, end-to-end solutions that help public sector organisations do more, with less.

Who We Have Connected

Thenue Housing Association

Thenue Housing Association (THA) is a registered housing association with charitable status, founded in 1979.

West Midlands Police

The territorial police force responsible for policing the metropolitan county of West Midlands in England.

Orkney Islands Council

Orkney Islands Council - is Britain’s smallest local authority, set up in 1975, serving the public across the Islands.

Norfolk County Council & Great Yarmouth Council

Two distinct levels of local government in the Great Yarmouth area. Norfolk County Council is the upper-tier authority, responsible for strategic services like education and social care.

Student Awards Agency Scotland (SAAS)

An Executive Agency of the Scottish Government, helping higher education students find the right information, support, and funding.

NHS Golden Jubilee

The Golden Jubilee University National Hospital is NHS Scotland’s original national elective and diagnostic centre.

Frameworks

G-Cloud 14 Framework

This framework delivers transformation through innovations, providing savings, choice and flexibility for all publicly funded organisations, whilst ensuring compliance with the wider government technology strategy.

Scottish Telephony and Communication Services DPS

This dynamic purchasing system (DPS) is for the provision of telephony and communication services and is a multi-lot arrangement providing a full range of services.

JISC Telephony Purchasing Scheme DPS

JISC service enables you to purchase equipment including handsets, system support, mobiles, circuits and SIP trunks, from pre-qualified suppliers who are directly connected to the Janet Network for telephony.

Procurement Assist Limited (PAL)

Procurement Assist is a group of companies that delivers unique and flexible procurement solutions.They work alongside partners in Social Housing, NHS, Local Authorities, Education, Blue Light Services and Charities to deliver long term cost savings and operational efficiencies.

Central Housing Investment Consortium (CHIC)

CHIC offers a dynamic suite of suppliers, providing members with a marketplace from which to buy and deliver services, fully managed by an in-house supply chain support team.

enFrame ICT Framework

Designed for schools, but available to all public sector bodies, our FTS compliant ICT framework enables schools, academy trusts, and other institutions to procure a wide range of ICT and Technology services easily, quickly and at no cost to the customer.

Our Trusted Partners

News & Insights

Thenue Housing Association Receives Tech Upgrade Benefitting More than 4,000 Tenants and Staff

Thenue Housing Association Receives Tech Upgrade Benefitting More than 4,000 Tenants and Staff Exchange Communications, the UK’s leading supplier of smart telephony solutions, has upgraded the telecom solution in place across Thenue Housing Association’s facilities, improving the way their properties operate and the service it delivers to more than 4,000 tenants. Thenue Housing Association (THA) […]

Dedicated to service excellence

Our renowned reputation makes us a trusted partner of choice.