Since our launch in 1990, Exchange Communications has evolved into one of the UK’s foremost connectivity and digital transformation leaders — shaping the future of smart technology and redefining how organisations connect, communicate, and grow.
Over the past 36 years, we have expanded our global footprint, built strategic partnerships with more than 18 top‑tier technology innovators, and now support connectivity for over 260 million people across our sites. With 1,000+ loyal customers in more than 100 countries and a 99.9% retention rate, our track record speaks for itself.
Company was established by our CEO, Tom Sime.
Glasgow and Oxford offices established
First telephony installation for clients Lyndon SGC Scaffolding.
Exchange Communications delivers UK’s biggest contact centre, 2,000 seats for Scottish Telecom.
Exchange Communications becomes the number one supplier delivering multiple countries | locations on a single system.
First out-of-hours GP telephone system for GEMS, Golden Jubilee
Secured Experian Global as a client, delivering 14,000 users globally.
First smart buildings project – The Knightsbridge Apartments.
Milestone project for Bank of New York.
Landmark smart building project at Battersea Power Station – making it the most connected site in Europe.
Luxury residential smart building project for former Chelsea Barracks development in London.
George Best Belfast City Airport – First multi-operator 4G and 5G in Europe.
A future-proof communication system infrastructure for its 750 office-based employee or Orkney Islands Council.
First UK airport – Glasgow Airport for smart building connectivity upgrade.
Exchange Communications Installs New CCaaS System for NHS Lanarkshire.
Exchange Communications became the largest UK Airport supplier of 4G and 5G.
Completion of 4G connectivity at the ultra-luxury 5-star, The Chancery Rosewood (30 Grosvenor Square).
We design, implement, and support technology solutions that are tailored to your organisation and fully aligned with your goals.
By taking the time to understand your challenges, we help you adopt the right technologies to transform your communications and elevate your customer experience.
We are dedicated to blending industry‑leading technologies from our vendor partners with the deep skills and expertise of our in‑house team, delivering truly end‑to‑end, innovative solutions for every customer.
We select and deploy only the technologies that meet the highest standards of performance and reliability.
We’re known for building strong, long‑term partnerships with our customers, ensuring the bespoke solutions we deliver continue to meet expectations.
We make sure every solution we design and implement operates efficiently and effectively — and, just as importantly, that you’re realising the business benefits agreed at the start of the project.
Our solutions empower organisations of every size to transform how they collaborate, creating a more connected, productive workforce that boosts team performance, strengthens individual engagement, and drives overall business efficiency.
We deliver exceptional, effortless experiences for our customers — every time.
