“This project ensures residents benefit from fast, consistent and reliable mobile connectivity across all major networks. Installing 384 antennas as part of the second phase,

“The new installation will make a huge difference to the patient experience, but also to NHS Lanarkshire staff and will ensure the security of patient

“The result is an enhanced customer service experience, full integration of the critical National Sexual Health System (NaSH) database, better visibility of contacts and more

“The new system has been introduced to modernise call handling across services, including GP practices and switchboards, with a focus on improving accessibility and patient

“Future plans for further collaboration include the development of an AI webchat tool for NHS FAQs.” Exchange Communications, the UK’s leading supplier of smart telephony

“This solution for NHS Lanarkshire, Scotland’s third-largest health board, serves nearly 700,000 patients, and will make a huge difference to the patient experience and NHS