How technology can facilitate working from home

There was a time when working from home as the modern workforce knows it wasn’t even a possibility. If your colleagues and business partners wanted to get in touch with you when you were out of the office, they couldn’t email, text or instant-message you. You would’ve needed to provide an alternate phone number (or pager or fax number) and communicate that way. And full-time “remote” positions were different from what they are today.

Because of these advances in communication technology and internet access, teleworking has become a fairly accepted and flexible practice in many offices. This type of work isn’t done entirely from home either. Remote workers turn to coffee shops or co-working spaces, and some even travel the world while maintaining their career goals.

The modern workforce is increasingly mobile, collaborative, dynamic, and comprises multi-generations, all with differing communication preferences.

When great communications tools are available on any device, in any location, you can connect your employees, customers, and partners across networks and locations.

Advances in unified communications are being driven in part by the necessity of enabling a remote and mobile workforce to be as connected to those in the office. As a result, communications platforms must evolve into truly unified, personal solutions to meet the needs of the changing mobile workplace, anywhere and anytime.

Having the right communication solution

Employees are never without a mobile device of some kind. Having a mobile and flexible workforce can improve productivity greatly and increase efficiency for businesses.

The right technology can help to re-create an in-office experience regardless of location. By allowing your employees the flexibility to work from home and remotely can be positioned as an attractive benefit of the job and help improve work/life balance. Having the right communication system that support and enables mobility can help attract and keep the right staff for your business.

What features can help increase mobility?

With so many communication solutions available, it can be a daunting task of choosing and knowing the right one for your business.

Take collaboration and productivity to new levels with unified communications solutions, which will give your employees a single app for calling, messaging, meetings, and team collaboration—all with the same ease of use they get from their personal apps.

As you cut the complexity, you’ll reduce the security risks and productivity drain from having multiple solutions in your workplace. Your team is better connected and more responsive, becoming stronger customer advocates, and driving loyalty with your brand.

You may also want to look at additional solutions for your employees, providing the ability to turn any phone into and extension of your office, instant messaging and chat, and audio and video conferencing. Ultimately, the right solution should enable your employees to be reachable across your business regardless of location.

Do you have technology which allows employees to work from home? If you don’t have the technology to work efficiently from anywhere, to keep your business running and team operational, contact Exchange Communications today on 0800 008 7600 or visit us at

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