Exchange Blog

Digital transformation isn’t optional; it’s the disruptive new normal. And it starts with transforming business communications. Have you started your digital transformation journey?

The evolving world of technology

In a world where mobility, apps, social and cloud are increasingly becoming the preferred way to do business, many companies are forgetting how important the traditional telephone is when communicating with customers.

For employees who need to work from home during school holidays, trying to get a full work day in while the kids are out of school can be difficult and unproductive. No matter how old your children are, trying to juggle business and family is a struggle without the structure of the school year.

Since the invention of the telephone more than a century ago, the way businesses work changed across the world. The rise of the mobile phone and the internet has since radically changed the way in which businesses communicate with their customers.

The Customer

If Only are an award-winning Scottish luxury holiday specialist based in Glasgow, who recently relocated its 100-strong workforce from its base in Milngavie to the city’s Waterloo Street forming a key part of its expansion plans.

BT’s announcement, which states that by 2025 all of their customers will be using IP Voice, undoubtedly shows why IT is increasingly beginning to shun traditional ISDN channels and the demand for SIP is steadily growing.

The Customer

Don & Low Ltd is a leading technical textiles specialist and internationally renowned manufacturer of woven and nonwoven polyolefin textiles based in Forfar, Angus.